FAQ


What models are supported?

We offer service to the TLS-300, TLS-350, Redjacket ProPlus, Promax and TLS-450plus ATG'S.

Learn More 

What is a TBOX?

Tank Overwatch's TBOX is an interface that connects to your ATG and our secure Tank Cloud.

Learn More 

Do I need a wired connection to the ATG and a wired internet connection to the TBOX?

Yes. Our TBOX device has two ethernet ports. Plug WAN into your internet-enabled router that is configured to DHCP. Then Plug LAN into the network module.

Learn More 

How do I know if my ATG has a TCP/IP Interface Module?

You may already have one! By taking a quick look underneath the ATG you can quickly determine if you have a network module installed. Depending on your ATG (Automatic Tank Gauge) you can easily source
a TCP/IP Interface Module from petroleum equipment resellers or eBay.

Learn More 

Do I Need a Static IP or DDNS?

Nope. We push your data securely to our Tank Cloud. 

Learn More 

Do I need to configure the ATG after the TCP/IP Interface Module Install?

Yes. Please see our blog post on Network Module Install. We highly recommend you contract a tech to install the Network Module.

Learn More 

Can I add multiple users to  help manage my sites?

Yes. Our user management system can group and assign sites to specific users.

Learn More 

What is the TBOX Warranty?

We back our hardware and software. We offer a 60-day warranty on our TBOX.

Learn More 

PCI Compliance.

We securely push your data up to our Tank Cloud remaining PCI compliant.

Learn More